Last updated: March 2026
Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing
All orders are processed after payment confirmation.
- Orders are usually processed within 1–3 business days.
- Orders placed on weekends or holidays may be processed the next business day.
- Processing time may be longer during busy periods or promotions.
Once your order is shipped, you will receive a shipping confirmation and tracking number (if available).
2. Shipping Locations
We currently ship to:
- International destinations depending on availability and shipping options.
Shipping availability may vary depending on the destination.
3. Shipping Time
Estimated delivery times may vary depending on the destination and carrier.
Typical delivery estimates:
International Orders
- 7–21 business days depending on the country and customs processing.
Please note that these times are estimates and not guaranteed.
4. Shipping Costs
Shipping costs are calculated based on:
- Destination
- Package weight or size
- Shipping carrier rates
The exact shipping cost will be shown at checkout before payment.
5. Tracking Orders
When available, a tracking number will be provided after the order is shipped.
You can use this tracking number to follow the progress of your delivery.
6. Delays
Delivery times may occasionally be affected by factors outside our control, including:
- Shipping carrier delays
- Weather conditions
- Customs processing for international orders
- High shipping volumes
We appreciate your patience in such situations.
7. Customs, Duties, and Taxes
For international orders, customs duties, import taxes, or other fees may apply depending on the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
8. Incorrect Shipping Information
Please make sure your shipping address is correct before placing an order.
We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.
9. Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us as soon as possible so we can assist you.
10. Contact Us
If you have any questions about shipping, please contact us:
Email: contact@theycraft.com
Website: theycraft.com